
Sewage in the house? Keep everyone out of the area
A sewer backup is a health emergency, not just a mess. Our crews extract contaminated water, remove affected material, sanitize to a documented standard and dry the structure.
Fastest response in an active emergency is always a phone call.
What's included
Cost and insurance: Sewer backup is one of the most commonly covered water losses when you carry sewer backup endorsement. We document everything from minute one and bill your insurer directly where the policy allows.
How it works
We set containment, check electrical safety and keep your family away from contaminated areas.
Contaminated water pumped out and disposed of to regulation — not into your storm drain.
Porous material that can't be saved comes out; the rest is sanitized and dried to a documented target.
Flooring, drywall and finishes restored so the basement is safe to use again.
Backed by a national network
Same local crew and the same phone number, now with Steamatic's national equipment pool, large-loss capacity and insurer relationships behind every job. Learn more at steamatic.ca. Ask us about Steamatic Reno+ financing if you want to upgrade while we rebuild.
Straight answers
Yes — it carries bacteria, viruses and pathogens. Keep people and pets out of the area, don't run HVAC if it's affected, and let a trained crew handle contact and removal.
Usually yes if your policy includes sewer backup coverage — most Calgary policies offer it. We confirm the documentation your adjuster needs and bill directly where allowed.
Stop using water in the house (toilets, taps, laundry), keep everyone out of the affected area, and call us — we'll walk you through the rest on the phone.
Call now and a live coordinator will dispatch the nearest Calgary crew, or send your details and we'll call you back.