IICRC-certified · 24/7/365 emergency response
ResQ Pro technician setting up drying equipment in a flooded Calgary basement

Sewage in the house? Keep everyone out of the area

Sewer Backup Cleanup in Calgary — Safe, Fast, 24/7

A sewer backup is a health emergency, not just a mess. Our crews extract contaminated water, remove affected material, sanitize to a documented standard and dry the structure.

  • Crews aim to arrive within 45 minutes in Calgary (conditions apply)
  • Live answer 24/7/365 — never a call centre
  • IICRC-certified, Alberta-compliant crews
  • Direct insurance billing and full documentation

Send your details — we'll call you back

Fastest response in an active emergency is always a phone call.

How urgent is it?

No obligation. Your details are only used to help with your property.

What's included

Everything handled by one Calgary crew

  • Category 3 contaminated water extraction and disposal
  • Removal of sewage-soaked carpet, drywall and contents
  • Hospital-grade sanitizing and antimicrobial treatment
  • HEPA air scrubbing and odour elimination
  • Documented drying with daily moisture logs for your insurer
  • Full rebuild of basement floors, walls and finishes

Cost and insurance: Sewer backup is one of the most commonly covered water losses when you carry sewer backup endorsement. We document everything from minute one and bill your insurer directly where the policy allows.

How it works

From your call to your property restored

  1. 01

    Contain and protect

    We set containment, check electrical safety and keep your family away from contaminated areas.

  2. 02

    Extract the sewage

    Contaminated water pumped out and disposed of to regulation — not into your storm drain.

  3. 03

    Remove, sanitize, dry

    Porous material that can't be saved comes out; the rest is sanitized and dried to a documented target.

  4. 04

    Rebuild

    Flooring, drywall and finishes restored so the basement is safe to use again.

Backed by a national network

ResQ Pro is part of the Steamatic network

Same local crew and the same phone number, now with Steamatic's national equipment pool, large-loss capacity and insurer relationships behind every job. Learn more at steamatic.ca. Ask us about Steamatic Reno+ financing if you want to upgrade while we rebuild.

Other emergencies we handle

Straight answers

Questions Calgary property owners ask us

Is sewage backup dangerous to be around?+

Yes — it carries bacteria, viruses and pathogens. Keep people and pets out of the area, don't run HVAC if it's affected, and let a trained crew handle contact and removal.

Is sewer backup covered by insurance?+

Usually yes if your policy includes sewer backup coverage — most Calgary policies offer it. We confirm the documentation your adjuster needs and bill directly where allowed.

What should I do right now?+

Stop using water in the house (toilets, taps, laundry), keep everyone out of the affected area, and call us — we'll walk you through the rest on the phone.

Damage doesn't wait for business hours

Call now and a live coordinator will dispatch the nearest Calgary crew, or send your details and we'll call you back.

Call 24/7Request callback