IICRC-certified · 24/7/365 emergency response
ResQ Pro technician setting up drying equipment in a flooded Calgary basement

Handled discreetly, respectfully, and properly

Biohazard and Trauma Scene Cleanup in Calgary

Unmarked vehicles, trained technicians and full decontamination for trauma scenes, unattended death, sewage, needles and infectious material.

  • Crews aim to arrive within 45 minutes in Calgary (conditions apply)
  • Live answer 24/7/365 — never a call centre
  • IICRC-certified, Alberta-compliant crews
  • Direct insurance billing and full documentation

Send your details — we'll call you back

Fastest response in an active emergency is always a phone call.

How urgent is it?

No obligation. Your details are only used to help with your property.

What's included

Everything handled by one Calgary crew

  • Trauma, crime scene and unattended death decontamination
  • Sewage and Category 3 contaminated water cleanup
  • Needle, drug residue and infectious material handling
  • Full PPE protocols and regulated biohazard disposal
  • Odour removal and affected material remediation
  • Discreet arrival — neighbours don't need to know

Cost and insurance: Many biohazard events are insurable. We document thoroughly and deal with the insurer so the family doesn't have to.

How it works

From your call to your property restored

  1. 01

    Confidential call

    One call, no judgement. We explain what happens next and dispatch immediately.

  2. 02

    Contain the area

    Access control, containment and PPE before anything is touched.

  3. 03

    Decontaminate

    Removal of affected material, hospital-grade cleaning, verified disinfection and odour treatment.

  4. 04

    Restore

    Flooring, drywall and finishes rebuilt so the space feels normal again.

Backed by a national network

ResQ Pro is part of the Steamatic network

Same local crew and the same phone number, now with Steamatic's national equipment pool, large-loss capacity and insurer relationships behind every job. Learn more at steamatic.ca. Ask us about Steamatic Reno+ financing if you want to upgrade while we rebuild.

Other emergencies we handle

Straight answers

Questions Calgary property owners ask us

Can we clean this up ourselves?+

We strongly advise against it. Bloodborne pathogens require regulated PPE, disinfection and disposal — and it is not something anyone should have to do in their own home.

Will anyone know what happened?+

We arrive in unmarked vehicles, keep conversations private and never discuss a site with anyone but you and your insurer.

Do you work directly with insurance?+

Yes. We document everything with photos, moisture logs and scope notes, and we bill your insurer directly where your policy allows. If a claim is denied, we will still give you a clear repair option.

How fast can someone get here?+

We dispatch 24/7/365 and aim to arrive within 45 minutes inside Calgary. Your ETA depends on your location, road and weather conditions, and current emergency volume — we confirm it on the call.

Are your technicians certified?+

Our crews follow IICRC standards, and ResQ Pro is a four-time consecutive Consumer Choice Award winner for Calgary and Southern Alberta.

Damage doesn't wait for business hours

Call now and a live coordinator will dispatch the nearest Calgary crew, or send your details and we'll call you back.

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