Every hour of standing water multiplies the repair bill
Flooded Basement in Calgary? We Pump It Out 24/7
Whether it's a spring melt, heavy rain, foundation seepage or a failed sump pump — we get the water out, dry the structure and stop mould before it starts.
- Crews aim to arrive within 45 minutes in Calgary (conditions apply)
- Live answer 24/7/365 — never a call centre
- IICRC-certified, Alberta-compliant crews
- Direct insurance billing and full documentation
Send your details — we'll call you back
Fastest response in an active emergency is always a phone call.
- 45-minute target arrival in Calgary
- IICRC-certified technicians
- 4× Consumer Choice Award winner
- Direct insurance billing
- Steamatic network resources
What's included
Everything handled by one Calgary crew
- Truck-mounted pump-out and rapid water extraction
- Sump pump failure and foundation seepage cleanup
- Structural drying with daily moisture documentation
- Contents moved, protected and inventoried
- Antimicrobial treatment to prevent mould
- Basement rebuild: flooring, drywall, paint, finishes
Cost and insurance: Overland flood and sewer backup coverage varies by policy — we tell you on the first call what documentation matters most, and give you a clear scope before work starts.
How it works
From your call to your property restored
- 01
Call — get an ETA
A live coordinator confirms the source and dispatches the nearest crew, usually within the hour.
- 02
Pump out and extract
Standing water removed first, then moisture pulled from floors, walls and contents.
- 03
Dry to a documented target
Air movers and dehumidifiers with daily moisture logs — the proof your insurer needs.
- 04
Restore the basement
Mould prevention treatment, then rebuild to pre-loss condition by our own team.
Backed by a national network
ResQ Pro is part of the Steamatic network
Same local crew and the same phone number, now with Steamatic's national equipment pool, large-loss capacity and insurer relationships behind every job. Learn more at steamatic.ca. Ask us about Steamatic Reno+ financing if you want to upgrade while we rebuild.
Straight answers
Questions Calgary property owners ask us
How fast should I act on a flooded basement?+
Immediately. Mould can start within 24–48 hours, and water wicks into drywall and framing the longer it sits. Extraction on day one is the single biggest factor in the final bill.
Can my finished basement be saved?+
Often, if it's a clean-water source caught quickly. Sewage or long-standing water usually means removing affected drywall and flooring — we assess on site and tell you straight.
Do you work directly with insurance?+
Yes. We document everything with photos, moisture logs and scope notes, and we bill your insurer directly where your policy allows. If a claim is denied, we will still give you a clear repair option.
How fast can someone get here?+
We dispatch 24/7/365 and aim to arrive within 45 minutes inside Calgary. Your ETA depends on your location, road and weather conditions, and current emergency volume — we confirm it on the call.
Are your technicians certified?+
Our crews follow IICRC standards, and ResQ Pro is a four-time consecutive Consumer Choice Award winner for Calgary and Southern Alberta.
Damage doesn't wait for business hours
Call now and a live coordinator will dispatch the nearest Calgary crew, or send your details and we'll call you back.