Shut the main water valve, then call us
Burst Pipe in Calgary? Here's Who to Call — 24/7
Calgary cold snaps burst pipes in attics, exterior walls and crawl spaces. We extract the water, dry the structure and rebuild — before it becomes a mould problem.
- Crews aim to arrive within 45 minutes in Calgary (conditions apply)
- Live answer 24/7/365 — never a call centre
- IICRC-certified, Alberta-compliant crews
- Direct insurance billing and full documentation
Send your details — we'll call you back
Fastest response in an active emergency is always a phone call.
- 45-minute target arrival in Calgary
- IICRC-certified technicians
- 4× Consumer Choice Award winner
- Direct insurance billing
- Steamatic network resources
What's included
Everything handled by one Calgary crew
- Emergency response for burst, frozen and leaking pipes
- Water extraction and pump-out, any hour
- Moisture mapping for water hidden in walls and ceilings
- Structural drying to documented moisture targets
- Attic, ceiling and wall repair after pipe bursts
- Full reconstruction by our own rebuild team
Cost and insurance: Burst pipe losses are among the most commonly covered home insurance claims in Alberta. We document the loss properly from minute one and bill your insurer directly where allowed.
How it works
From your call to your property restored
- 01
Stop the water
We guide you to the main shut-off on the phone while the crew is dispatched to you.
- 02
Extract and map
Water out, then moisture mapping — burst pipes often soak walls and ceilings two rooms away.
- 03
Dry the structure
Air movers and dehumidifiers with daily readings, documented for your insurance claim.
- 04
Repair and rebuild
Drywall, insulation, paint and finishes restored once the structure is verifiably dry.
Backed by a national network
ResQ Pro is part of the Steamatic network
Same local crew and the same phone number, now with Steamatic's national equipment pool, large-loss capacity and insurer relationships behind every job. Learn more at steamatic.ca. Ask us about Steamatic Reno+ financing if you want to upgrade while we rebuild.
Straight answers
Questions Calgary property owners ask us
What should I do the second a pipe bursts?+
Shut off the main water valve (usually near your water meter), turn off electricity to affected areas if water is near outlets, and call us. Don't wait for the plumber first — the water damage clock is ticking.
Why do pipes burst during Calgary cold snaps?+
Pipes in exterior walls, attics and unheated spaces freeze when temperatures plunge. Ice expands, splits the pipe, and the flood starts the moment it thaws. November through February is our busiest season for this.
Do you work directly with insurance?+
Yes. We document everything with photos, moisture logs and scope notes, and we bill your insurer directly where your policy allows. If a claim is denied, we will still give you a clear repair option.
How fast can someone get here?+
We dispatch 24/7/365 and aim to arrive within 45 minutes inside Calgary. Your ETA depends on your location, road and weather conditions, and current emergency volume — we confirm it on the call.
Are your technicians certified?+
Our crews follow IICRC standards, and ResQ Pro is a four-time consecutive Consumer Choice Award winner for Calgary and Southern Alberta.
Damage doesn't wait for business hours
Call now and a live coordinator will dispatch the nearest Calgary crew, or send your details and we'll call you back.